Accepted Payment Methods

At lorenumi, we want to ensure your shopping experience is not only seamless and convenient but also completely secure. We utilize industry-leading payment security technologies to protect your financial data when you purchase our beauty devices, hair & body care items, and skincare management products.

Please review our payment policy and security guidelines below.

Payment Policy Overview (At a Glance)

1. Accepted Payment Methods

To provide you with a flexible and convenient checkout experience, we accept a wide range of secure payment options at our store:

• Major Credit & Debit Cards: Visa, MasterCard, American Express, JCB

• Express Checkouts & Digital Wallets: PayPal, Apple Pay, Google Pay

2. Advanced Payment Security Technologies

We take the security of your personal and financial data extremely seriously. Our website employs robust, state-of-the-art security technologies to ensure every transaction is safe:

• 256-Bit SSL Encryption: Our entire website is secured with Secure Sockets Layer (SSL) technology. This ensures that all data passed between your browser and our web servers remains private and encrypted.

• PCI-DSS Compliance: Our payment processing infrastructure adheres strictly to the Payment Card Industry Data Security Standard (PCI-DSS) Level 1, the highest grade of security certification in the payments industry.

• Tokenization & Secure Gateways: When you pay with a credit card or digital wallet, your sensitive payment details are tokenized and processed directly through trusted, encrypted U.S. payment gateways (such as Stripe, PayPal, etc.).

• No Stored Card Information: lorenumi never stores your full credit card numbers, PINs, or security codes (CVV) on our internal servers, protecting you against data breaches.

3. Billing Terms & Authorization

• Order Authorization: When you place an order, your financial institution will place an authorization hold on your account for the purchase amount. Actual funds are typically captured when your order begins processing or is packed for shipment.

• Accurate Billing Information: To prevent delays or potential fraud alerts, please ensure that the billing address and phone number you enter at checkout match the information on file with your bank or credit card issuer.

• Fraud Prevention: For your protection, our automated fraud detection systems may occasionally flag certain orders for manual review. In such cases, our support team may contact you to verify transaction details before fulfillment.

4. Taxes and Additional Fees

• Sales Tax: Depending on your shipping destination within the United States, applicable state and local sales taxes will be calculated and added to your total at checkout, in accordance with U.S. state tax laws.

• No Hidden Fees: The final price displayed at checkout is the exact amount you will be charged. We do not charge any hidden transaction or processing fees.

5. Contact Us Regarding Payments

If you encounter any payment errors, have questions about your billing, or need assistance completing your transaction, please reach out to our support team:

• Email: service@mail.lorenumi.com

• Support Hours: Monday – Friday, 9:00 AM – 5:00 PM EST