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          Privacy Policy

           

          At lorenumi ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website lorenumi.com and purchase our beauty devices, hair & body care items, and skincare management products.

           

          Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

           

          📋 Privacy Overview (At a Glance)

          Privacy Category Our Commitment & Practice
          Data Controller lorenumi
          Information Collected Contact details, shipping address, payment info, and optional skin/beauty preferences.
          Data Sharing We do not sell your personal information for monetary gain, but we use analytics/advertising cookies (which may qualify as "sharing" under state laws).
          Your Privacy Choices You can opt out of targeted advertising and request access to or deletion of your data.
          Contact for Privacy service@mail.lorenumi.com

           

          1. Information We Collect

          We collect information that you provide directly to us, as well as information collected automatically when you browse our store.

          • Personal Information You Provide:

            • Contact Information: Name, billing address, shipping address, email address, and phone number.

            • Transaction Details: Payment card details (processed securely by third-party gateways like Stripe/PayPal; we do not store full credit card numbers).

            • Beauty & Skin Profile (Sensitive/Voluntary Data): If you take our skincare quizzes, subscribe to our newsletters, or contact customer support, we may collect information regarding your skin types, hair/body care preferences, or allergy concerns to provide tailored recommendations.

          • Information Collected Automatically:

            • Device and Usage Data: IP address, browser type, operating system, pages visited, and referring URLs collected through cookies, web beacons, and similar tracking technologies.

           

          2. How We Use Your Information

          We use the information we collect for various business purposes, including:

          • Fulfilling Orders: Processing transactions, shipping your beauty electronics, skincare, and personal care products, and sending order updates.

          • Personalization: Tailoring skincare management recommendations and improving our website user experience.

          • Customer Support: Responding to your inquiries, complaints, or return requests.

          • Marketing & Analytics: Sending promotional emails (if you opt-in) and analyzing site traffic using tools like Google Analytics and Meta Pixel to improve our advertising.

           

          3. How We Share Your Information

          We may share your information with trusted third-party service providers to operate our business:

          • Service Providers: Logistics and shipping carriers (USPS, UPS, FedEx), payment gateways, and hosting platforms (Shopline).

          • Advertising & Analytics Partners: Social media platforms and advertising networks (e.g., Meta, Google) for targeted advertising and performance tracking.

          • Legal Obligations: If required by law, subpoena, or to protect our legal rights and safety.

           

          4. U.S. State Privacy Rights & Your Choices

          If you are a resident of certain U.S. states (such as California under the CCPA/CPRA), you have specific rights regarding your personal data:

          Your Legal Right What It Means & How to Exercise It
          Right to Know / Access You have the right to request what personal information we have collected, used, or disclosed about you.
          Right to Deletion You can request that we delete your personal information, subject to certain legal exceptions (e.g., pending orders).
          Right to Opt-Out of "Sharing" Because we use advertising cookies, state laws may classify this as "sharing" data for cross-context behavioral advertising. You have the right to opt out.

          • How to Exercise Your Rights: To submit a privacy request or opt out of data sharing, please email us at  service@mail.lorenumi.com with the subject line "Privacy Request".

           

          5. Cookies and Tracking Technologies

          We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and serve targeted ads. You can manage or disable cookies through your browser settings at any time.

           

          6. Children's Privacy

          Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a minor, please contact us immediately.

           

          7. Changes to This Privacy Policy

          We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. The updated version will be indicated by an updated "Effective Date" at the top of this page.

           

          8. Contact Us

          If you have any questions, concerns, or complaints about our privacy practices, please contact us at:

          • Email: service@mail.lorenumi.com

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